Donation & Handling of Unclaimed Personalized Orders

📜 Donation & Handling of Unclaimed Personalized Orders Policy

At https://tiklup.com/, we follow ethical, transparent, and privacy-focused practices while handling customized orders.

1️ Order Confirmation & Customer Consent

All customized orders are confirmed via WhatsApp and/or phone call before dispatch.
Once the customer confirms the order details (photo, text, design, address), it is treated as final approval for production.
Customized products are made-to-order and cannot be reused, modified, or resold.

2️ RTO / Undelivered Personalized Orders

Personalized orders may be returned (RTO) due to:

Customer refusal at the time of delivery
Cancellation after dispatch
Incorrect address or non-availability
Courier or logistics-related issues

As these products are customized, they cannot be restocked or altered.

3️ Donation of Sealed Courier Boxes

In certain cases, returned personalized orders are received in sealed courier boxes.
Due to the risk of breakage, operational constraints, and safety reasons, boxes are not opened or handled individually.
Such sealed boxes may be donated as-is to NGOs, charitable organizations, or underprivileged communities to prevent wastage.
These donations are done purely for goodwill, sustainability, and ethical disposal, without any commercial or promotional intent.

4️ Shipping Label & Data Visibility Disclaimer

Courier packages may carry shipping labels containing:

Customer name
Delivery address
Contact number
Seller details

These labels are auto-generated by courier partners.
https://tiklup.com/ does not extract, store, copy, reuse, publish, or misuse any personal data visible on such labels.

5️ Data Protection & Privacy Assurance

Customer photos are never used digitally, publicly, or for marketing purposes.
Donated products are shared complete sealed boxes as it is due to the risk of breakage, operational constraints, and safety reasons, boxes are not opened or handled individually.

6️ Limitation of Liability

Once a customized order is:

Confirmed by the customer
Produced as per approval
Dispatched successfully
Returned due to reasons beyond our control

https://tiklup.com/ shall not be held liable for:

Any future claims related to the personalized content
Objections arising from ethical disposal or donation of sealed courier packages

7️ Customer Responsibility

Customers are requested to:

Verify all customization details carefully before confirmation
Remain reachable during delivery attempts
Avoid cancellations after dispatch of personalized products

✅ Final Statement

This policy is implemented to protect customer privacy, prevent misuse of personal data, promote sustainability, and ensure fair business practices. By placing an order on https://tiklup.com/, customers acknowledge and agree to this policy.